Frequently asked questions

Parser.click helps you transform and compare data (JSON/CSV/Markdown) with AI-assisted mapping, fast converters, and a handy editor. It is focused on data workflows, not code pastes.

Yes. Core tools are free to use. Pro unlocks convenience features like saved mappings, export presets, and dashboard history.

Open a tool (AI JSON Compare, Editor, or Converters) and paste your data. No account is needed to try the tools.

JSON, CSV, and Markdown today. More formats (XML, Parquet) are planned.

We offer monthly and annual billing cycles. You can upgrade, downgrade, or cancel your subscription at any time. For monthly plans, you're billed each month on the date you signed up. Annual plans are billed once per year.

Yes, we offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with our service, contact our support team within 30 days of your initial purchase for a full refund.

You can update your payment method at any time in the Billing section of your account settings. We accept all major credit cards and PayPal.

Yes, we offer special pricing for students, educational institutions, and registered non-profit organizations. Please contact our support team with proof of status to learn more about our discount programs.

Pro adds saved mappings, export presets (JSON/CSV), improved history in Dashboard, and priority support.

You can save mapping configurations from AI JSON Compare and reuse them later. This makes repeated data transformations faster and consistent.

Team sharing is on the roadmap. For now, you can export and share mapping files or links.

Public API access is planned. For now, use the web tools and exports. Check the Roadmap for updates.

We process data in-memory and do not retain it longer than needed to complete your request. Data is encrypted in transit. See our policies for details.

Transient inputs are not stored after processing. If you choose to save mappings or history (Pro), we store only what is necessary for that feature.

Operational backups cover account and saved configuration data. Ephemeral tool inputs are not retained.

Privacy: /privacy. Security: /security. These pages outline data handling and safeguards.

You can reset your password by clicking on the "Forgot password?" link on the login page. We'll send you an email with instructions to create a new password.

Ensure your source/target JSON are valid and not extremely large. Try smaller samples first. If issues persist, reload and retry, or contact support.

You can report bugs by emailing support@parser.click or using the feedback form in the application. Please include as much detail as possible about the issue, including steps to reproduce it.

We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your browser with JavaScript enabled.